All cancellations MUST be made 30 days PRIOR to the start of the event to be eligible for a FULL refund.
If cancellation occurs within the 30 days, you will be issued a 25% CREDIT* to be used for future workshops ONLY.
If there are less than 6 participants registered, you will receive and full refund. A minimum of 6 participants are needed to run the workshop.
The 25% is NOT a refund, you will not receive ANY money if cancellation is made within 30 days of the course. This credit of 25% can be put towards the registration of another workshop.
In the event that a registrant is granted a full refund, provided that the request is submitted more than 30 days prior to the event day to courses@microstretching.com. A $60 processing fee will be withheld from the full amount, which is non-refundable.
(A) If you have paid for staff or employee’s training and they are no longer with the company (31 days prior to the event) your company will be issued a CREDIT for 1 workshop seat but no refund will be given (B) If the employee is no longer enrolled (cancelled by the employer), it is up to them (the participant) to re-register and pay the full amount.
In the event that COVID-19 forces a lockdown or facility closures, participants will be given a full refund.
In the event of an “Act of God”, you are required to provide appropriate documentation (i.e., physicians note or otherwise) to receive a FULL refund. Requests are submitted to courses@microstretching.com